Copy of Shipping Policy
Our Shipping policy Applies Australia Wide. Some States have certain restrictions and we have applied these to the products to the best of our knowledge.
Standard packing and handling times are between 1-3 Business days and from there, standard shipping times from Brisbane. During peak season, big sales (like 20-30% off) and special occasions such as Christmas and Fathers day there will be delays in shipping and we reserve the right to exceed the above guidelines on occasion.
You Should receive tracking details within 24 - 48 hours of the parcel being posted to your preferred delivery address.
Please ensure your address and orders are correct before finalizing at checkout. Once the order is placed we are unable to make changes to the order.
Standard Shipping Times from Brisbane to;
- Western Australia: 5-6 business Days
- South Australia: 5-6 Business Days
- NSW (Sydney): 4 Business Days
- Brisbane: 2 Business Days
- Northern Territory: 5-6 Business Days
These are the standard shipping times according to Australia Post. We have experienced both slower and faster delivery times. This is just a guide of expected delivery times once the warehouse has picked and packed your order. Rural Areas will obviously have longer delivery times.
For express post shipping times please see the Australia Post website for more details.
Once an order has been dispatched, it is in the hands of Australia Post and we will not be held responsible for any items that go missing and can not provide any discounts on new products that must be purchased to replace the missing items. Please call Australia Post if there are any issues with the delivery of your order.